Terms and Conditions for Mystic Tempest
Welcome to Mystic Tempest. These Terms and Conditions govern your use of our online platform and the services offered by Mystic Tempest, including escape room adventures, family-friendly puzzle games, group play event hosting, themed interactive challenges, and corporate team-building activities. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our site or booking any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided
Mystic Tempest offers a range of entertainment and recreation services, including but not limited to:
- Escape room adventures
- Family-friendly puzzle games
- Group play event hosting
- Themed interactive challenges
- Corporate team-building activities
Specific details, availability, pricing, and booking procedures for each service are provided on our online platform.
3. Booking and Payment
- Reservations: All services require advance booking through our online platform or by contacting us directly. Bookings are subject to availability.
- Payment: Full payment is required at the time of booking to confirm your reservation. We accept various payment methods as indicated on our site. All prices are listed in the local currency unless otherwise specified.
- Cancellations and Rescheduling: Cancellation and rescheduling policies vary depending on the service booked and are detailed during the booking process. Generally, cancellations made within a specified period before the booking date may be subject to a fee or may not be eligible for a refund. Please review the specific policy for your chosen activity.
4. Participant Requirements and Safety
- Age Restrictions: Some activities may have age restrictions. Participants under a certain age may require adult supervision or a waiver signed by a parent or guardian. These requirements will be clearly stated for each service.
- Health and Physical Conditions: Participants should be in good health and free from any conditions that could be aggravated by the activities. If you have any medical conditions, allergies, or require special accommodations, please inform our staff in advance.
- Conduct: All participants are expected to act responsibly and follow the instructions of Mystic Tempest staff. Disruptive or unsafe behavior may result in removal from the premises without a refund.
- Damage: Participants are responsible for any damage caused to our property due to negligence or willful misconduct.
5. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of Mystic Tempest or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written permission.
6. Limitation of Liability
Mystic Tempest shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
7. Indemnification
You agree to indemnify, defend, and hold harmless Mystic Tempest, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms and Conditions.
8. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Mystic Tempest
42 Al Wasl Road
Suite 3A
Dubai, Dubai
Dubai 00000
United Arab Emirates